Teleclasses and online workshops: the next revolution

In the midst of all the loud talk about the latest trends in social media - like the ongoing obsession with location-based services – it’s interesting to notice a quiet business revolution taking place in other corners of the net. You may already be aware of services in say, marketing coaching or personal growth, often offered as teleclasses linked [...]

Early days in online communities: access and social presence

This is a model of research community socialisation that I developed in a white paper for Virtual Surveys a couple of years ago.   I was inspired by two sources: first, the ‘forming, storming, norming, performing’ model of focus group dynamics that all qualitative researchers have drilled into them; and a similar five-step model developed by [...]